Savi is an AI receptionist service for WhatsApp, operated by Angels Immigration & Education Consultant, a business registered in India at 505, Sector 82, Mohali (SAS Nagar), Punjab 160055 (“Savi”, “we”, “us”).
You can reach us at info@usesavi.com, or on WhatsApp at +91 78143 28683. That number is for WhatsApp messages only. We do not take phone calls.
This distinction matters, because our duties differ:
If you messaged a business and want your data removed, contact that business first. If you cannot reach them, write to us and we will help.
| Data | Why |
|---|---|
| WhatsApp phone number and profile name | To reply to the right person and to let the business recognise them |
| Message content, both directions | To understand the enquiry, answer it, and show the business what was said |
| Files you send in the chat | Documents or images are stored so the business can see them |
| Booking details | Chosen slot, service, meeting link |
| Payment status | Whether a payment succeeded and the amount. We never see or store card, UPI or bank details. Those stay with the payment provider |
| Technical metadata | Timestamps, delivery status, message IDs, for reliability and support |
We do not buy contact lists, and we do not message anyone who has not messaged the business first or otherwise opted in.
We use a small number of providers to run the service. Each receives only what it needs:
We do not sell personal data. We do not share it for advertising.
Data is stored on servers in the Asia Pacific region (Tokyo). Some providers above may process data outside India; where they do, we rely on their contractual safeguards.
We keep conversation and booking records for as long as the client business remains a customer, and for 90 days after their account closes, so they can export their records. After that it is deleted. A client may ask us to delete their data sooner.
Under India's Digital Personal Data Protection Act, 2023, you may ask to access your data, have it corrected, have it erased, or withdraw consent. Write to us at info@usesavi.com and we will respond within 30 days.
If we cannot resolve your complaint, you may escalate to the Data Protection Board of India.
Access to client data is restricted to the people who need it. Data is encrypted in transit, database access is scoped so one client cannot see another's records, and credentials are held in a secrets store rather than in application files. No system is perfectly secure, and we will notify affected clients and the authorities of a breach as the law requires.
Savi is a business tool and is not directed at children. We do not knowingly collect data from anyone under 18. If you believe we have, write to us and we will delete it.
This site sets no advertising or tracking cookies. It may store a small preference in your browser to remember interface state; that never leaves your device.
If we change this policy we will update the date at the top, and we will tell clients directly before any material change takes effect.